Terms of Service for BaliWondr.com Travel

Effective Date: 20 Nov 1999
Last Updated: 20 Jun 2026

Welcome to BaliWondr.com, Terms of Service govern your use of our website, travel booking services, tours, transportation, and related services. By accessing or using our website or booking any services with us, you agree to be bound by these Terms.

1. Acceptance of Terms

By using BaliWondr.com or booking any travel services, you confirm that:

You are at least 16 years old, or have permission from a parent or legal guardian.
You have the legal authority to enter into binding agreements.
You agree to comply with these Terms.

If you do not agree, please do not use our services.

2. Our Services

BaliWondr.com provides travel-related services including but not limited to:

Private tours
Day trips
Multi-day tour packages
Airport transfers
Hotel transfers
Car charter services
Activity bookings
Travel consultation
Custom itineraries

Availability of services is subject to confirmation.

3. Booking

A booking becomes confirmed only after:

Required information has been received;
Payment or deposit has been successfully processed (where applicable); and
You receive a booking confirmation from BaliWondr.com.

We reserve the right to decline any booking.

4. Pricing

Prices displayed are subject to change without prior notice until a booking has been confirmed.

Prices generally include only the items specifically listed in the tour description.

Unless otherwise stated, prices do not include:

Personal expenses
Travel insurance
Visa fees
Meals not specified
Optional activities
Tips and gratuities

5. Payment

Payment methods may include:

PayPal
Credit or debit cards
Bank transfer
Online payment gateways
Other approved payment methods

Full payment may be required before the commencement of services unless otherwise agreed.

Failure to complete payment may result in cancellation.

6. Cancellations by Customers

Cancellation requests must be submitted in writing.

Refund eligibility depends on:

The type of booking
Supplier policies
Time before departure

Certain services may be:

Non-refundable
Partially refundable
Subject to cancellation fees

Processing fees charged by payment providers may not be refundable.

7. Changes Requested by Customers

We will make reasonable efforts to accommodate requested changes.

Changes may result in:

Additional charges
Supplier fees
Price differences

Some changes may not be possible after confirmation.

8. Cancellations by BaliWondr

We reserve the right to cancel or modify bookings due to:

Safety concerns
Weather conditions
Natural disasters
Government restrictions
Insufficient participation
Force majeure events
Circumstances beyond our reasonable control

Where appropriate, customers may be offered:

Rescheduling
Travel credit
Partial or full refund, subject to supplier policies

We are not responsible for incidental expenses such as flights, hotels, or other third-party bookings.

9. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering:

Medical emergencies
Trip cancellation
Lost luggage
Personal liability
Travel delays
Accidents

BaliWondr.com is not responsible for uninsured losses.

10. Customer Responsibilities

Customers agree to:

Provide accurate booking information.
Follow instructions from guides and drivers.
Respect local customs and laws.
Behave responsibly.
Avoid conduct that endangers others.

We reserve the right to terminate services for disruptive or unsafe behavior without refund.

11. Health and Safety

Customers should ensure they are medically fit to participate.

You agree to disclose any medical conditions that may affect participation.

Participation in outdoor activities involves inherent risks.

You voluntarily assume those risks.

12. Limitation of Liability

To the fullest extent permitted by law, BaliWondr.com shall not be liable for:

Personal injury
Death
Property loss
Theft
Delays
Flight cancellations
Weather disruptions
Natural disasters
Government actions
Supplier failures
Traffic conditions
Force majeure events

Our total liability shall not exceed the amount paid for the affected booking.

13. Third-Party Suppliers

Many services are provided by independent suppliers including:

Hotels
Activity providers
Transportation providers

We act as an intermediary where applicable.

We are not liable for the acts, omissions, or performance of independent suppliers.

14. Intellectual Property

All content on BaliWondr.com, including:

Logos
Text
Images
Graphics
Videos
Designs
Itineraries

is owned by or licensed to BaliWondr.com.

No content may be copied, reproduced, distributed, or used without written permission.

15. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to our collection and use of personal information as described therein.

16. Force Majeure

BaliWondr.com shall not be liable for delays or failure to perform due to events beyond our reasonable control, including:

Earthquakes
Volcanic eruptions
Floods
Fires
Pandemics
Civil unrest
Government restrictions
Terrorism
Transportation disruptions
Extreme weather

17. Complaints

If you experience any issues during your trip, please notify your guide or contact us immediately.

Complaints submitted after the completion of travel may limit our ability to investigate and resolve the matter.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

Any disputes shall first be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to the competent courts of Indonesia.

19. Amendments

We reserve the right to modify these Terms at any time.

Updated Terms become effective upon publication on BaliWondr.com.

Continued use of our services constitutes acceptance of the revised Terms.

20. Contact Information

If you have questions regarding these Terms, please contact us:

BaliWondr.com Travel

Website: https://baliwondr.com

Email: sales@baliwondr.com | baliwondr@gmail.com

Phone/WhatsApp: +628777 999 2555

Business Address: Tukad Balian, Gg. Pandawa No 7 Renon 80226 Denpasar – Bali

Acknowledgment

By using BaliWondr.com or booking any travel services through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.